Front Desk Agent
The Compton
200 E Central Avenue
Bentonville, AR 72717
Website www.thecompton.com
Managed by Practice Hospitality
LinkedIn linkedin.com/the-compton-bentonville
Front Desk Agent | Where Every Check-In Feels Like Belonging
At The Compton, the front desk is more than a check-in point—it’s the first chapter of every guest’s story. As a Front Desk Agent, you’ll be one of the first people our guests meet, setting the tone with a warm welcome, attentive service, and genuine care. From check-in to check-out, you’ll ensure every guest feels at home in the Ozarks.
What You’ll Do
Welcome guests and guide them through the check-in/check-out process with ease and professionalism.
Confirm reservations, process payments, and issue room keys while answering questions about the hotel and local area.
Assist with guest inquiries, from directions and dining suggestions to transportation and entertainment.
Provide concierge-style support, helping guests discover what makes Bentonville special.
Resolve guest concerns with patience and care, ensuring a smooth and positive experience.
Promote hotel services, amenities, and programs to enhance each stay.
Safely handle guest valuables, lost and found items, and follow all hotel security standards.
Maintain accurate records of guest accounts and room status.
What We’re Looking For
High school diploma or equivalent.
Strong customer service skills, with a warm and professional demeanor.
Flexible availability—including evenings, weekends, and holidays.
Previous hospitality or front desk experience is a plus but not required.
Strong multitasking, communication, and teamwork skills.
Physically able to lift up to 30 lbs and stand for long periods.
Why The Compton
Here, you’re not just checking guests in—you’re welcoming them into our community. Every interaction is an opportunity to connect, share the spirit of the Ozarks, and create experiences guests will remember long after they leave.
Job Type: Full-Time Non-Exempt
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
About The Company
Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.
We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.
The Compton
Hotel with 142 Rooms
The Compton, a world away but right at home.
Opening in fall 2025 on Bentonville's historic downtown square, The Compton will offer a refined escape that celebrates the authentic character of the Ozarks. More than just a hotel, The Compton is an open invitation to immerse yourself in one of America's most dynamic small cities.
Inspired by Dr. Neil Compton, the pioneering conservationist who helped preserve the Buffalo National River, this independent hotel embodies his legacy of stewardship and connection to the land. Our location puts you steps from world-class dining, art, and more than 70 miles of celebrated cycling trails.
Every detail at The Compton has been thoughtfully crafted to connect you with the region's heritage and future. From our locally-inspired cuisine to curated adventures through the hollows and glades of the Ozarks, we offer experiences that can't be found anywhere else in Northwest Arkansas. Whether you're here for Crystal Bridges' latest exhibition, to explore the trail network, or to get down to business, you'll find yourself at the heart of Bentonville's vibrant community.
We can't wait to show you the Ozarks through a local lens. Your adventure begins here.
Training we provide
Every journey begins with a first step. Maybe yours is focused on growing your career in hospitality – climbing the ladder to management, executive team, corporate or beyond. Maybe you want a stable, fulfilling role where you can thrive or, just maybe, you need a gig for now while you complete your education or audition for your big break. No matter where your path takes you, Practice Hospitality respects your journey and has customized our employee experience to support your goals and ambitions.
About the management team
At Practice Hospitality, we’re driven by a singular purpose: to create experiences travelers seek out and return to, time and time again. To us, that starts by being human – building an environment that balances emotional intelligence, tradition, ritual, and creativity. Because when that happens, hospitality comes alive – and results follow.