Senior Catering Manager

About The Opportunity
Practice Hospitality is seeking an experienced Senior Catering Manager to join the team at the Hilton Dallas Park Cities, the most beloved hotel in Dallas’ Park Cities neighborhood.

About The Hotel
Nestled in the heart of Dallas’ most desirable neighborhood, Hilton Dallas Park Cities is a hotel that treats new friends like neighbors and neighbors like family. Committed to creating remarkable hospitality experiences that foster connection, it is integrated into the fabric of the neighborhood with interesting and exceptional service. Just minutes from Love Field, Hilton Dallas Park Cities the ideal home base for business, leisure and small group travel. With 230 guest rooms, 10,000 sq. ft. of meeting space, an inviting rooftop pool, grab-and-go that serves up healthy breakfast options and the hotel’s bar open for drinks and small plates every evening, this is where good things happen, and all are welcome.

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.

Job Role: 

The Senior Catering Manager is responsible for soliciting, booking, and managing catering events to maximize hotel revenue and guest satisfaction. This role focuses on group and social catering business, including corporate meetings, weddings, and special events, while ensuring seamless execution in partnership with hotel operations teams.

Key Responsibilities:

Sales & Revenue 

Actively prospect and secure new catering business through outbound sales efforts, networking, and client relationships

• Manage and grow an existing portfolio of accounts
• Achieve and exceed catering revenue and booking goals
• Negotiate contracts, pricing, and concessions

 Event Planning & Execution

• Oversee all aspects of event planning from inquiry to execution
• Prepare Banquet Event Orders (BEOs) and detailed event documentation
• Coordinate with:
  • Banquets
  • Culinary
  • AV and vendors
• Ensure flawless on-site execution and client satisfaction

Client Relationship Management

• Serve as the primary point of contact for assigned clients
• Build long-term relationships to drive repeat and referral business
• Handle client concerns and ensure service recovery when needed
• Utilize Hilton systems (e.g., OnQ / Delphi / SalesForce-type systems)
• Maintain accurate forecasts, pipelines, and reporting
• Monitor market trends and competitor activity

Requirements 

• 3–5+ years of catering sales or hotel event management experience
• Proven track record of meeting or exceeding revenue goals
• Strong negotiation, communication, and organizational skills
• Experience with large-scale events (corporate, weddings, social)

Preferred

• Experience in a full-service hotel, resort, or convention property
• Familiarity with Hilton systems (PEP, Delphi, etc.)
• Bachelor’s degree in Hospitality, Business, or related field

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount on hotel stays
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off available 90 days after start date
• Vision insurance
• Hospital indemnity insurance
• Eligible to participate in the Employee Referral Bonus Program.

EOE |Disabled |Veteran

Practice Hospitality is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Practice Hospitality’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, teammate activities, access to facilities and programs and general treatment during employment.