Sales Coordinator

As a Sales Coordinator, you’ll help us keep things moving behind the scenes while also learning how a fast-paced hotel sales office operates. You’ll support the sales team by handling incoming leads, assisting with proposals and contracts, and helping prepare for client site visits and events. You’ll become familiar with Delphi and other hotel systems while working alongside our Director of Area Business Travel, as well as additional Sales Managers and Director of Catering, giving you a great foundation to grow in hospitality sales.

You’ll also be one of the first points of contact for clients, which means helping ensure every experience with The Compton is welcoming and professional. You’ll monitor our shared sales inboxes, answer phones, and route leads to the right team member while keeping track of important details along the way. From tracking rooming lists to printing event materials, your eye for detail and ability to juggle priorities will make a big difference.

This role also helps maintain the organization of our sales office and supports occasional administrative needs for the General Manager and other executive leaders. Whether it’s helping with reports, ordering supplies, or prepping the office for a big meeting, you’ll be an essential part of the day-to-day flow. This is a great position for someone who wants to learn, grow, and be part of a high-performing team in one of the most exciting new hotels in Bentonville.

In this role, you will:

• Provide primary support to the Area Director of Business Travel.

• Provide administrative support for additional Sales, Catering, and Conference Services team.

• Assist with client proposals, contracts, Banquet Event Orders (BEOs), and internal documentation.

• Manage inbound leads from phones and emails, and ensure accurate lead information is entered into Delphi.

• Maintain and update sales databases, files, and reporting tools.

• Help coordinate client site tours and ensure tour materials and rooms are prepared.

• Track rooming lists, group pickup, and support the team in preparing resumes and internal communications.

• Answer email inboxes and route messages appropriately.

• Answer telephones with lead calls or customer needs.

• Support small administrative tasks such as office supply ordering, phone coverage and other office management.

Other Functions:

• Participate in weekly sales and catering meetings with timely updates on groups, pickups, and upcoming events
• Assist with lobby engagement efforts, greeting guests and reinforcing The Compton’s culture of hospitality
• Research and share local demand drivers such as city-wide events and market happenings with the sales team
• Uphold administrative excellence in all tasks, ensuring accuracy, clarity, and professionalism at every step

Education and/or Experience:

• High School Diploma or equivalent required; hotel, hospitality or administrative experience preferred.

• Strong organizational and communication skills.

• Proficiency in Microsoft Office; Delphi experience a plus.

• Professional demeanor with a strong attention to detail.

• Comfortable interacting with clients and internal departments.

• Ability to prioritize, multitask, and work independently.

• Desire to perform as a team but also work independently when needed.

Job Type:

Full-Time 

Benefits

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discount on hotel stays

Flexible spending account

Health insurance

Life insurance

Paid time off available 90 days after start date

Vision insurance

Hospital Indemnity insurance

Eligible to participate in the Employee Referral Bonus Program

About The Company:

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate, and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world, and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving, and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. More than anything, we are looking for good humans who care about our guests, each other, and making every moment together enriching, fulfilling, and fun.