Rooms Division Manager
Hilton Dallas/Park Cities
5954 Luther Lane
Dallas, TX 75225-5907
Telephone (214) 368-0400
Website www3.hilton.com
Managed by Practice Hospitality
Shape Guest Experiences. Inspire Team Excellence.
About The Opportunity
Practice Hospitality is seeking an experienced Rooms Division Manager to join the team at the Hilton Dallas Park Cities, the most beloved hotel in Dallas’ Park Cities neighborhood.
About The Hotel
Nestled in the heart of Dallas’ most desirable neighborhood, Hilton Dallas Park Cities is a hotel that treats new friends like neighbors and neighbors like family. Committed to creating remarkable hospitality experiences that foster connection, it is integrated into the fabric of the neighborhood with interesting and exceptional service. Just minutes from Love Field, Hilton Dallas Park Cities is the ideal home base for business, leisure, and small group travel. With 230 guest rooms, 10,000 sq. ft. of meeting space, an inviting rooftop pool, and a neighborhood-friendly bar, this is where good things happen, and all are welcome.
About The Role
As Rooms Division Manager, you’ll oversee the daily rhythm of our Rooms Division—Housekeeping, Reservations, and Front Desk—ensuring operations run seamlessly and with heart. You’ll lead with Practice Hospitality’s people-powered ethos, coaching and developing your team to deliver service that goes beyond checklists and creates genuine moments of belonging. From room inventory to guest satisfaction, financial goals to culture-building, you’ll keep your eye on the details while never losing sight of the bigger picture: making sure every guest feels cared for and every team member feels supported.
What You’ll Do
Direct and coordinate Housekeeping, Reservations, and Front Desk operations.
Ensure adherence to Hilton brand standards and Practice Hospitality’s culture of creativity, integrity, responsibility, humanity, and tenacity.
Partner with Revenue Management to optimize occupancy, room inventory, and forecasting.
Conduct regular inspections of guest rooms and public areas, ensuring a flawless guest experience.
Monitor guest feedback, resolve issues proactively, and empower your team to deliver heartfelt service.
Prepare and manage departmental budgets, controlling labor and expenses with efficiency.
Recruit, train, and inspire team members—fostering accountability, collaboration, and growth.
Uphold compliance with health, safety, sanitation, and security standards.
What We’re Looking For
3–5 years of progressive leadership in Rooms Division or similar hotel operations.
Strong financial acumen and organizational skills.
A track record of inspiring teams and driving service excellence.
Proficiency in property management systems and Microsoft Office.
A guest-first mindset with the ability to thrive in a fast-paced environment.
A leader who is not just operationally sharp, but emotionally intelligent—able to balance results with relationships.
Benefits
Competitive pay and bonus eligibility
401(k) with company match
Health, dental, vision, and life insurance
Paid time off
Hotel stay discounts across our portfolio
Employee referral bonus program
Growth and development through the Practice Team Journey
About Practice Hospitality
Practice Hospitality manages hotels differently. We infuse our properties with style, spirit, and soul. We inspire, innovate, and advocate. We’re a people-powered, human-centric company that values creativity, emotional intelligence, and bold thinking. At Practice, we don’t just create hotels—we create moments. We don’t just manage people—we elevate them. If you’re a leader who brings both structure and soul, we’d love to welcome you to the team.
Apply today and help us spark belonging at Hilton Dallas Park Cities.
Hilton Dallas/Park Cities
Hotel with 148 Rooms
A North Dallas Hotel That Always Treats New Friends Like Neighbors and Neighbors Like Family
Hilton Dallas Park Cities exists to create remarkable hospitality experiences that foster connection. Find us in the suburb of Park Cities, just seven miles north of downtown Dallas. We’re half a mile from The Plaza at Preston Center and within a 10-minute ride of Highland Park Village and Southern Methodist University. Our heated rooftop pool has views of the city, and our restaurant offers farm-to-table dining.
Training we provide
Every journey begins with a first step. Maybe yours is focused on growing your career in hospitality – climbing the ladder to management, executive team, corporate or beyond. Maybe you want a stable, fulfilling role where you can thrive or, just maybe, you need a gig for now while you complete your education or audition for your big break. No matter where your path takes you, Practice Hospitality respects your journey and has customized our employee experience to support your goals and ambitions.
About the management team
At Practice Hospitality, we’re driven by a singular purpose: to create experiences travelers seek out and return to, time and time again. To us, that starts by being human – building an environment that balances emotional intelligence, tradition, ritual, and creativity. Because when that happens, hospitality comes alive – and results follow.